Welcome to AAA Response Services

Together We Can

The AAA Response ecosystem is a singular platform that connects South Africans to most branches of emergency services country-wide. We launched Together SA CAN back in 2003 with the goal of uniting all emergency services role players into “South Africa’s 911 emergency system.” In 2013 we established it as a non-profit company whose primary function is to facilitate and co-ordinate responses to emergencies anywhere in South Africa, anytime. AAA Response is our technology that makes this collaboration bigger, better and faster. Living up to our motto of ANYTHING! ANYTIME! ANYWHERE!

Need help getting set up?

Watch our short instructional ‘How to’ guides on installing and use of the AAA Response app

If you need help getting set up, ‘Click here‘ to complete a short form or contact us directly on 0861 623 646, and one of our trained support team members will assist you.

Why am I here?

If you have subscribed to AAA Response services or created a free MyVault profile you would have received an SMS with your login details, and a link to download our AAA Response app, as well as get setup help.

You are in the right place!!

By clicking on the ‘setup’ link, you would have been redirected to this page. If you need help getting set up, contact us directly on 0861 623 646 or click here to complete a short form and one of our trained support team members will assist you.

If you have been been provided a AAA Response membership or an ERPC (Emergency Response and Prevention Centre) by your employer or service provider (For example an insurance company, your medical aid or bank) you would have received an SMS with your login details, and a link to download our AAA Response app, as well as get setup help.

You are in the right place!!

By clicking on the ‘setup’ link, you would have been redirected to this page. If you need help getting set up, contact us directly on 0861 623 646 or click here to complete a short form and one of our trained support team members will assist you.

If you have been added by a family member or friend as an emergency contact, you would have received an SMS with your login details, and a link to download a free version of the AAA Response app, as well as get setup help.

NB: This will not incur any fee’s, nor will you be contacted outside of an emergency situation without your express permission. This has been done by your loved one so that we may contact you if they are in an emergency situation.

If you would like to find out more about the AAA Response Service, visit Use.TrackBox.World. If you would like to set up your free MyVault profile and supporting free AAA Response App, you are in the right place!!

If you need help getting set up, contact us directly on 0861 623 646 or click here to complete a short form and one of our trained support team members will assist you.

Note: You only need log in to the app with the login details already provided and your free membership will automatically be activated

The world of AAA Response Services

Anything! Anytime! Anywhere! Response App

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The AAA Response Button.

A response is initiated via our patented countdown clock, and our trained emergency response staff will immediately initiate emergency protocols

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Suspicious vehicles

Every member of the public can participate nationally in adding to the database, while ensuring their own safety and anonymity.

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GPS Voice Note Reporting

Record a message of up to 30 seconds which is automatically sent to the response centre along with your GPS position.

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Missing

Speed up reaction time and mass activate supporting services in the event of a missing person.

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Report

The 'eyes and ears' of the community. Report incidents such as suspicious or criminal activity, animal cruelty, poaching, accidents, or emergencies etc.

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TrackMe

Developed to track you while you travel and ensure you reach your destination safely.

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MyVault

You will have access to your personal MyVault information, and be able to update it at any time

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Community Safety

Even if you are fortunate enough to not have needed our services, your funding continues to help make South Africa a safer place, and for that, we thank you.

Handy 'How to' Guides

Guides for AAA Response app use

View a simple instructional video on how to download and install the AAA Respons App

View How to video

View a simple instructional video on how to use the AAA Response APP

View How to video

Guides for web use

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